We’re here to help.
Questions about your account, an invitation, a design you’d like to see, or a payment? Email us and we’ll usually reply within two business days.
Email us atsupport@gatherribbon.comReport an invitation
Use “Report” on the invitation page, or email us the invitation link and what’s wrong.
Grievance officer
Complaints under Indian law go to our grievance officer, Devesh Patel, at support@gatherribbon.com. We acknowledge them within 24 hours and aim to resolve them within 15 days.
About a payment
To ask for a refund, open Payments and choose “Request a refund” next to the payment. For anything else, include your order number from Payments. Your invoice comes from Dodo Payments, our Merchant of Record. Never send card numbers, OTPs or passwords; we will never ask for them.
Business details
Devesh Patel
See also our refund and cancellation policy, delivery policy, privacy policy and terms.